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Our Service Policy

CDMMobil aim to meet the legal requirements in our area of activity, to provide services that meet the needs and expectations of our customers, suppliers and other stakeholders, and to provide access to quality, fast and safe services.

In line with the company vision, ISO 9001:2015 quality management system has been put into use and the quality policy has been prepared in order to maintain its sustainability and ownership.

Our Quality Management System is in line with our corporate goals. For the smooth operation of quality processes, the required roles have been defined, responsibilities have been determined and individuals to have these responsibilities have been appointed. These responsibilities include all units, especially the management and customers, sub-suppliers and suppliers providing technical support as stakeholders.

Our company is committed to fulfilling its requirements, meeting legal provisions, providing customer satisfaction, activating all applicable controls, and continuously improving the established Quality Management System at regular intervals every year with new application areas and developing technology.

OUR ISO 9001:2015 POLICY

  • To continuously improve our Quality Management System to document and certify in a way that meets the requirements of the ISO 9001:2015 standard,
  • To meet the expectations of the relevant parties,
  • To be an exemplary enterprise that cares for and respects the expectations of our partners, employees, suppliers and the society we live in, by working with a focus on customers,
  • To carry out a production that constantly raises the product quality and exceeds customer expectations by using the developing and up-to-date technologies, following the developments in the sector closely, being sensitive to the environment, taking into account the requirements of occupational health and safety,
  • To be a reliable company with an understanding that meets the needs and expectations of the customer at the highest level,
  • To encourage innovative and creative approaches, to carry out trainings that increase technical and behavioral competencies,
  • To develop the potential customer and target industry pool by increasing company awareness and expanding our product portfolio,
  • To fully complete every project on time, with the top-end techniques, in full compliance with the plan, in the desired quality and within the budget limits.
  • To ensure that the products that will be manufactured with our current technical, administrative and financial background are available abroad in order to serve the purpose of making the name of our company and Turkey more known in the global arena,
  • To ensure the formation of a participative and pluralistic management approach in our enterprise and to encourage leadership and employee participation in all our processes for this purpose..

OUR VALUES

  • Serving humanity
  • The Strength of Our Country
  • Satisfaction of Our Customers
  • Welfare and Happiness of Our Employees
  • Prestige and Brand Values of Our Stakeholders
  • Visionary Approach
  • Continuous Improvement